© 2010 Termoinženjering, all rights reserved Termoinženjering service and maintenance department assures reliability and  durability for all supplied equipment and systems. Service team is at your disposal  24h per day, EVERY DAY. Termoinženjering service team offers wide range of  services such as: • Help desk • 24h availability  • Preventive maintenance and periodical check ups  • Field emergency interventions  • Genuine spare parts availability  • Remote controle   • Trainings for client’s technical personnel Service engineers and technicians are well trained and certified by international  manufacturers. They are equiped with modern tools and instruments.  Termoinženjering has its own service and maintenance facility and a warehouse of original spare parts and consumbles. All Termoinženjering’s clients have enabled access to the company service team  free of charge, via help desk and they may also sign a service-maintenance  contract which defines in detail the response time and specification of the  periodical maintenance service. As part of preventive and emergency services,  Termoinženjering may provide remote control of client’s automation system. The  remote communication with BMS will make a significant time and cost savings  both to our clients and our service department.